MaintainX Launches Asset Connect to Bridge OEMs and Customers

Key Highlights:

  • Launch of Asset Connect: A cloud platform to improve communication between OEMs and their customers.

  • Proactive Asset Monitoring: Enables real-time asset health analytics for increased equipment uptime.

  • OEM-Customer Collaboration: Streamlined communication tools and spare parts management to boost post-sales revenue.

  • Beta Program Open: OEMs can participate in the FREE beta program.

Source (Business Wire)

Notable Quotes:

"Asset Connect aims to close the knowledge gap between how our customers operate machines and our ability to ensure the best service, response, fulfillment time, and insights to improve machine reliability."

James VanBuskirk, Vice President of Engineering and Development at Methods Machine Tools

"OEMs pour expertise into building world-class equipment, but once it leaves the factory, they often lose visibility into its performance."

Chris Turlica, CEO and Co-Founder at MaintainX

Our Take:

MaintainX's launch of Asset Connect represents a significant step forward in addressing a long-standing challenge for OEMs and customers: the lack of real-time visibility and communication post-installation. By enabling proactive asset monitoring and seamless communication, Asset Connect offers a transformative solution for both parties, ensuring better service delivery, equipment uptime, and financial outcomes. This development will likely redefine how OEMs manage equipment throughout its lifecycle, leading to a stronger customer experience and optimized operational efficiency.